Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To initiate a return, you can contact us at help.bloomingribbons@gmail.com. Please note that returns will need to be sent to the following address: 1st floor, #36, JVK Arcade, Bhyraveswara Nagara, Shettyhalli, Jalahalli West, Bangalore 560015, Karnataka. You can reach us @7090120888 for any assistance.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like Inner wear and Intimate wear. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or products bought under EOSS (End of Season Sales).

Exchanges
We accept exchanges free of cost. This means you won't be charged extra to exchange the product(s). It's on us! We want your experience to be hassle-free. You can exchange the same item for a different size. Exchanges , Replacement  and Damages  product will be delivered in 7-10 working days.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at help.bloomingribbons@gmail.com.